Course Overview
Effective leaders do more than manage tasks — they inspire people, build trust, make sound decisions and adapt their leadership approach to different situations.
In today’s diverse workplace, successful leadership requires self-awareness, emotional intelligence, effective communication and the ability to influence teams towards shared organisational goals.
The programme combines the LEAD Model, DISC Behaviour Model, five leadership styles and the CRASI delegation framework to help participants translate leadership concepts into practical workplace action.
Duration:
2 Days
Study Mode:
Offline (Face-to-Face)
Location:
Menara Bangkok Bank
Intakes:
Monthly
Course Fee:
Price on Application
Small Team (5+ PAX):
Price on Application
Who Is This For?
- Middle Management
- Group Management Team (GMT)
- Managers and supervisors
- Emerging leaders
- Professionals developing communication and decision-making skills
- Leaders working on delegation and accountability
- Professionals seeking a practical leadership action plan
What It Includes?
- Leadership Competency Assessment
- DISC Behaviour Profile
- Five Leadership Styles Framework
- Leadership Style Matrix
- CRASI Delegation Framework
- Delegation Planning Template
- DISC Communication Strategies
- Feedback & Coaching Practice
- Personal Leadership Action Plan
- Post-Training Report & Coaching Support
Learning Outcomes
- Differentiate leadership from management and understand their complementary roles. LEAD Model.
- Recognise their behavioural preferences using the DISC Behaviour Model.
- Adapt leadership styles to different situations and team needs.
- Apply the CRASI framework to delegate roles and responsibilities effectively.
- Strengthen communication, decision-making, and team collaboration.
- Develop a personal leadership action plan to improve workplace performance.
Learning Facilitation Methodology
- Interactive Lectures
- DISC Behaviour Assessment
- Individual Reflection
- Group Discussions
- Case Studies
- Video Learning
- Team Activities
- Workplace Action Planning
Logistics
-
Target Audience:
Middle Management & Group Management Team (GMT) -
Maximum Class Size:
30 participants -
Dress Code:
Smart Casual or Corporate Attire -
Program Venue:
Comfortable training room with projector and breakout discussion capability -
Facilitator Accommodation & Meals:
Borne by client -
Facilitator Transport:
Borne by client
Pre & Post Workshop Value Add
-
Personal Action Plan:
Develop a practical action plan with clear goals and implementation strategies for the workplace. -
Workplace Application:
Apply the leadership and management tools learned to improve team performance and organisational outcomes. -
Continuous Improvement:
Encourage ongoing reflection, progress monitoring, and commitment to lifelong leadership development.
Course Module
MODULE 1:
Leadership Fundamentals
Effective leadership begins with understanding the difference between leading people and managing processes. This module introduces the core principles of leadership and management, helping participants develop a leadership mindset, understand their responsibilities, and recognise the qualities required to inspire, influence, and achieve organisational goals.
Activities: Ice Breaker Facilitating Using LEGO®, Leadership Competency Assessment
MODULE 2:
Understanding Leadership Behaviour Using DISC
Every leader has a unique behavioural style that influences communication, decision-making, and team performance. This module introduces the DISC Behaviour Model to help participants understand their own behavioural preferences, appreciate different working styles, and adapt their leadership approach to improve communication, collaboration, and employee engagement.
Activities: DISC Behaviour Model, Behaviour Mapping, Video Learning, Group Discussion, Individual Reflection
MODULE 3:
The Five Leadership Styles
There is no single leadership style that works in every situation. Effective leaders understand when to direct, coach, involve, inspire, or empower their teams. This module explores five recognised leadership styles — Autocratic, Transactional, Democratic, Transformational, and Laissez-faire—and guides participants in selecting the most appropriate style based on organisational needs, team capability, and workplace challenges.
Activities: Leadership Style Matrix, Case Study, Group Presentation
MODULE 4:
Delegation & Accountability Using CRASI
Successful leaders achieve results by empowering others through clear delegation and accountability. This module introduces the CRASI framework to help participants define roles, assign responsibilities, clarify decision-making authority, and improve collaboration while avoiding confusion and duplication of work.
Activities: CRASI Matrix, Delegation Planning Template, Group Exercise
MODULE 5:
Coaching, Communication & Performance Management
Leadership is built on meaningful conversations that motivate, develop, and support employees. This module equips participants with practical coaching, communication, and feedback techniques to improve individual performance, strengthen working relationships, and manage challenging conversations with confidence and professionalism.
Activities: DISC Communication Strategies, Role Play, Feedback Practise
MODULE 6:
Adaptive Leadership in Action
Leadership requires the ability to adapt to changing business needs, diverse personalities, and evolving organisational priorities. In this final module, participants integrate the knowledge and skills gained throughout the programme to analyse leadership scenarios, select appropriate leadership approaches, and develop a practical action plan to enhance their effectiveness as leaders.
Activities: CRASI Framework, Five Leadership Style, Personal Leadership Action Plan
Participants will translate their learning into a personalised leadership action plan by identifying priority areas for improvement, defining measurable actions, and establishing practical strategies to enhance leadership effectiveness and team performance.
Enquiry Form
Submit the enquiry form below, and our expert consultants will assist you in taking the first step toward your professional training journey.
+60 3-5888-8242
info@amast.academy
Unit 1-30-7, Menara Bangkok Bank Berjaya Central Park 105 Jalan Ampang 50450 Kuala Lumpur Wilayah Persekutuan Kuala Lumpur Malaysia
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